CWD ACQUIRES ISO 9001:2015 CERTIFICATION
CWD acquired the much coveted ISO 9001:2015 certification last March 2 to 3, 2021 after passing the stage 2 certification audit by TUV Nord, a licensed and registered ISO certifying body.
The ISO 9001:2015 is all about Quality Management System (QMS). The recently acquired certification speaks of the District’s true resolve to deliver customer-focus public service and assure that services are properly maintained and improved at par with the best in the industry, using risk based thinking at all times.
The ISO journey of Casiguran Water District started way back July 23, 2019 when Gov. Chiz Escudero through A.O No. 6-2019 included CWD to participate on province-wide ISO-QMS Seminar-Workshops as to be conducted by the Development Academy of the Philippines for government agencies and SMEs to develop Quality Management System certifiable to ISO 9001:2015. Starting on March 2020 however, the ISO journey was stalled for four months due to the pandemic. Trainings via webinar resumed on July 2020.
Having launched the CWD-QMS on September 17, 2020, the District went through the stringent Stage 1 certification audit on December 29, 2020 and successfully passed.
Casiguran Water District is so far the only water district in the Province of Sorsogon to acquire ISO 9001:2015 certification. The ISO Team members of CWD that were on the forefront in the District’s ISO Journey include Engr. Eduardo P. Tejada, Ralph Louie H. Rafer, Cecilio E. Habalo Jr., Norman M. Habla and Leandro Duque.
The legal basis for the development of ISO-QMS includes Executive Order No. 605, dated February 23, 2007: Institutionalizing the Structure, Mechanisms, and Standards to Implement Government Quality Management Program, Amending for the Purpose Administrative Order no. 161, s 2006.
The record reveals that as of March 7, 2019, only 16% of Local Water Districts has acquired ISO 9001 QMS certification.
More than ever, the Casiguran Water District will always be guided by its motto: Serbisyong Bulahos para sa Gabos!